WEP Clinical has the infrastructure to provide next day delivery of emergency medicines to hospitals throughout the EEA and Australia.
We recognize the urgency behind requests for certain life-saving medicines that are needed within an acute timeframe, such as products used to treat an overdose. To help our partner companies handle these requests, we have developed a bespoke emergency service as below:
- 24/7/365 emergency hotline number
- 24/7/365 next day delivery capability within the EEA and Australia
- Real time track and trace
- Full storage and dispatch service provided from GDP approved site
Healthcare Professionals can call our emergency number and speak to one of our response specialists in any of the major EU languages, including English, Spanish, French, German, Italian, Portuguese, Russian, Polish and Latvian.
Once a request is received, it is handed to our internal operations team to process. This team is available around the clock, and WEP Clinical has the necessary processes in place to ensure our staff can act in the most timely and effective manner, at any time of the day or night.
Putting patient needs first is at the forefront of all our activities. As such, sponsors utilizing this service can rely on WEP Clinical to fulfil emergency medicines requests, whilst still protecting product integrity and maintaining exceptional levels of customer service.
To find out more about how we can work with you to provide your company’s emergency medicine to patients, please contact us.