WEP Insights

Partnering with a Strategic Expanded Access & Post-Trial Access Program Vendor

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Jen Banks, MA MA PMP

SVP, Head of Global Project Management

A seasoned leader in clinical research and project management, Jen Banks serves as the Senior Vice President and Head of Global Project Management and Clinical Monitoring at WEP Clinical. Jen excels in driving operational excellence and fostering innovation within leading organizations. From spearheading global projects to advancing clinical research strategies, Jen combines deep industry expertise with a passion for empowering teams and delivering impactful results. Academically, Jen holds a Master’s in Management from Harvard, a Master’s in Immunology from Johns Hopkins , and a Bachelor of Science in Biochemistry from Tufts. With a strong foundation in science and leadership and a commitment to patient-focused outcomes, Jen continues to transform healthcare solutions through visionary leadership.

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What are Expanded Access and Post-Trial Access Programs? 

Expanded access (EAP) and Post-Trial Access (PTA) programs allow eligible patients suffering from serious or life-threatening conditions to receive investigational therapies outside the traditional clinical trial setting. Expanded access focuses on providing investigational treatment to eligible patients that are unable to enroll in active clinical trials. PTA ensures continuity of care for prior participants, once a study comes to an end. Governance, consent, supply and reporting pathways overlap but are not identical.

 

Turning Expanded Access and Post-Trial Access Programs into Strategic Assets: 

The immediate goal of any access program is clear: get eligible patients timely access to treatment. At WEP, we strongly believe that in addition to serving patients, EAPs and PTA programs can do so much more for a Sponsor. When access programs are thoughtfully designed and expertly run, they generate strategic value and provide important insight for Sponsors.  

Your EAP and PTA Programs should be strategically built to:

  • Strengthen relationships with investigators, KOLs, and patient communities 
  • Capture real-world evidence that informs ongoing or future clinical development and medical strategy 
  • Provide early signals that guide country prioritization, supply planning, and payer discussions 
  • Demonstrate responsible access and governance to regulators and external stakeholders 

These insights and benefits are not a given. To achieve these, a Sponsor must find a strategic partner with expert strategy and operations teams that listen, adapt, and understand how to continuously improve and scale your program over time. Not all vendors truly offer this. We often tell our clients to avoid the false economy of ‘lowest cost’ (Further reading: Balancing cost and quality in EAP/PTA programs) as often times, low-cost vendors do little more than distribute drug to patients.

💡 Key takeaway for Sponsors: The magic really happens when experienced teams of people translate Sponsor intent into day-to-day action that keeps pace with the nuances that define each individual access program. 

 

EAP and PTA Program Partner Selection Criteria

1) Seamless hand-off from Sales to Operational teams 

Collaborative hand-off from Sales to Operations, with ongoing alignment, means no detail gets lost in translation and allows project delivery teams to progress with full clarity and confidence. Your vendor should provide one unified team, one continuous conversation, and outcomes that match exactly what was promised. WEP Clinical purposefully builds consistency into workflows. 

2) Dedicated, expert project management 

Access programs are context heavy: eligibility requirements, unique regulations and access requisites, ethics expectations & demands, and local site culture will all vary by country and across the life of the access program. An expert PM team anticipates challenges, navigates complexities, and provides customized solutions, without creating unnecessary burden for sites or Sponsor teams.

3) Meaningful data, not just fields 

Beyond tracking requests and shipments, your partner should interpret patterns (e.g., request patterns, safety signals, geography-specific bottlenecks) and convert them into practical recommendations for clinical and medical teams. Data-driven decision-making and expert oversight keep a program performing optimally over time.  

4) Direct engagement with stakeholders 

Regular human-to-human conversations with HCPs, KOLs, advocacy groups, and regulators uncover friction early. These conversations can accelerate approvals, improve site and patient experiences, and strengthen future readiness. The human element must remain at the forefront when executing an access program. 

5) A governance model that balances speed and rigor

It is vital to set clear decision criteria and escalation paths with pragmatic documentation, to keep programs compliant and responsive. Risk-based oversight and pre-defined roles prevent decision paralysis.  

6) Continuous improvement 

The best partners treat an access program as a living system, reviewing what’s working, where value can be added, and sharing lessons learned with Sponsor teams. By setting measurable KPIs and running regular reviews, a vendor turns into a partner that translates insights obtained within the program into high-impact changes that compound over time. 
 
 

How WEP Clinical Designs & Delivers EAPs and PTA Programs

Your access program should be a strategic asset: human-centered, adaptable, and insight rich. Choose a partner that will listen, tailor guidance to your context, and help you get the most value from your program over time.  

At WEP, we pride ourselves on our people-first approach. Our strong operational teams and project management-first delivery model is best-in-class. Our people are hired and trained for judgement, communication, and stakeholder engagement. We prioritize clarity, speed, and continuous improvement, so Sponsors can deliver timely treatment for patients and capture insights that advance their asset and inform future clinical development and commercialization efforts.  

 

EAP and PTA Program Resources

🔎 Click here to access our free expanded access resource outlining key considerations for companies planning an EAP.

📝 Click here to check out our PTA case study detailing how we supported a biotech company with a global PTA program.