Global Operating Model
We distinguish ourselves through our unique operating model that delivers superior service and efficiency. Our comprehensive approach ensures exceptional support and seamless execution, making us a leader in the home health industry.
Global Nurse Coverage
Project Management Delivery
Study Team Composition
Global Warehousing & Distribution
Logistics / Courier Support
WEPs Global Nurse Coverage
Hover over the map below to see all the countries we can offer Mobile Nursing Solutions for Sponsors, Sites, and Patients.
Project Management Delivery
At WEP, our patient-centric approach ensures that all patients are provided with expert care throughout the study. Our committed in-house project managers maintain strong relationships with Sponsors, CROs and sites, focusing on the patient experience with a single point of contact for continuity of care.
- Dedicated project managers: Each client receives a PM to ensure smooth communication and project delivery.
- 24/7 support: We offer out-of-hours support with primary and backup channels.
- Risk mitigation and insights: We prioritize patient safety, data integrity, and regulatory compliance through an extensive risk management plan.
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Real-time quality checks: Our field nurses perform live quality checks before leaving the patient’s home, ensuring immediate expert oversight.
Study Team Composition
Your Project Manager(s) will be supported by a number of additional study teams which help improve the patient experience and keep the trial running smoothly. These teams include the following:
Warehousing & Distribution
WEP provides multiple solutions for the storage and global distribution of supplies needed for home visits. We have brick-and-mortar warehouse locations in:
Research Triangle Park, North Carolina
London, United Kingdom
Dublin, Ireland
We also have qualified pharma-grade 3PL partners strategically located in LATAM, EU, EEMEA and APAC. Our global coverage and courier partnerships ensure on-time delivery of supplies to other depots, clinical trial sites, patient homes, and central labs.
Logistics/Courier Support
WEP has partnerships with global couriers to cater to the needs of your home visit. We can coordinate IP delivery to patient homes, arrange returns, as well as coordinate sample collection to be shipped to a central lab.
WEP works with our trusted courier partners to provide any temperature range requirements to ensure sample integrity during transit.
- Ambient Shipping (not temperature controlled, room temperature)
- Ambient Shipping (not temperature controlled, coolers with ice packs)
- Frozen Shipping (-20 degrees C, using dry ice)
- Cold Chain Shipping (2 - 8 degrees C)
- Controlled Room Temperature Shipping (15 - 25 degrees C)