Privacy Policy

Privacy Policy

WEP Clinical (also referred to as “WEP”) greatly values the privacy of customers and all persons from whom personal information is collected by WEP Clinical or information shared with WEP Clinical by collaborators. To transparently demonstrate our commitment to maintaining the highest level of security and privacy for our clients and visitors to our site, we outline our Privacy Policy (or “Policy”) herein.

WEP Clinical standards for privacy protection are set forth to be in accordance with privacy regulations globally, including the Health Insurance Portability and Accountability Act (HIPAA) and state security breach laws and the privacy and confidentiality requirements of International Conference on Harmonisation (ICH) Good Clinical Practice (GCP). To monitor, review, and support adherence to the WEP Clinical Privacy Policy, we have established a team of privacy professionals, and a training program is in place.

1. Conditional Use of this Site

Your access to and use of this Site and its contents (the “Site”) is subject to the terms and conditions of this Privacy Policy and all applicable laws. By accessing and using this Site, you (the “User” or “you”) accept and agree to these terms and conditions without any limitation or qualification. Your use of this Site is also subject to the Terms of Use posted on this Site (“Terms of Use”).

2. Scope

The purpose of this Policy is to protect all personal information received or gathered by WEP Clinical. This applies to patients, healthcare professionals, customers, suppliers, vendors, business partners, and all other persons from which personal information is collected. WEP Clinical takes the stance of minimizing unnecessary collection and sharing of any personal information.

3. Types of Personal Information Collected

               3.1 Clinical/Medical and Health Professional Information

All medical information collected from patients, or shared with WEP Clinical by medical professionals, or investigators, is performed under contract. WEP Clinical considers the sponsor to be ultimately responsible for how health care information is shared and processed. Data may be transferred to sponsors, investigators, other contracted organizations, business partners, or third-parties as defined by agreements with the sponsor. All data collected by WEP Clinical is processed in accordance with Health Insurance Portability and Accountability Act (HIPAA) and Good Clinical Practices (GCP). Moreover, whenever possible patient data will be de-identified.

WEP Clinical may obtain and analyze professional information from health care professionals for the purpose of assisting with identification and evaluation of investigators. WEP Clinical may use contact information for the purpose of inviting investigators to communicate with sponsors and participate in research. We will use public sources, internal databases, and referrals to obtain information. Financial information for payment of services may also be processed.

                3.2 Employee Data

WEP Clinical collects personal information from employees of the company. This information may include contact details, professional qualifications, employment history, background checks, payroll, tax information, and other human resource data. This is performed in accordance with standard business operations.

                3.3 Website Patrons

Due to our obligation to collecting minimal personal information, WEP Clinical does not store any “cookies” information from website patrons. Website patrons may opt to contact WEP Clinical via the “contact us” link, in which case name, email information, and any other information the patron choses to provide will be collected. WEP Clinical will not be share information unless the individual agrees to conditions and terms of information sharing.

This Site may contain links to other websites that we do not own or operate. We do not control, recommend, or endorse and are not responsible for these sites or their content, products, services or privacy policies. Downloading material from certain sites may risk infringing intellectual property rights or introducing viruses into your system. When you leave this Site, you should read the privacy policies and terms of these other sites. You should also independently assess the authenticity of any website which appears or claims that it is one of our sites (including those linked to through an email).

WEP Clinical may use the information collected as defined herein to comply with legal and regulatory responsibilities, policies, and for administrative purposes.

4. Internal and External Sharing or Personal Information

As part of WEP Clinical’s effort to minimize data collection and sharing, we strive to only collect and share information only when required for business purposes. The affiliates with whom data may be shared include sponsors, investigators, business associates, and third parties. Access to information is restricted to appropriate staff both internally and externally. WEP Clinical does not sell or trade personal information. WEP Clinical will divulge information only to appropriate persons as required by law enforcement or judicial authorities as part of an investigation. WEP Clinical may share information with a buyer in the instance of a sale or transfer of WEP Clinical or its assets.

Companies working as agents of WEP Clinical are required to sign a confidentiality agreement, in which they commit to only process personal information for agreed upon purposes, and must adhere to organizational and security safeguards.

WEP Clinical is a provider of clinical supply and management services globally and may share information across international borders. WEP Clinical performs international sharing and hosting of data in accordance with appropriate regulatory processes where legally mandated.

5. Notice

When WEP Clinical is the source of data collection, we will provide notice to individuals from which information is gathered, in clear language, and the available options for data processing and handling. Individuals are also informed of their rights under our Privacy Policy, and provided contact information if they have any complaints or further questions. WEP Clinical maintains an obligation to be transparent and clear, as required by relevant data privacy laws. Notice may be given in person, by email, telephone, or through inclusion of information on the WEP Clinical website.

When appropriate WEP Clinical will obtain consent to collect, use, and disclose information as required by law or to remain compliant with GCP.

6. Security

WEP Clinical maintains a comprehensive Information Security Policy which aims to utilize appropriate technical, administrative, and physical safeguards to protect personal information from unauthorized use, disclosure, alteration or destruction, and to adhere to required regulations. This includes limiting access to essential personnel, minimizing data sharing, and using password protection.

A Security Breach Policy is also in place in accordance with regulatory requirements. However, we cannot guarantee the security of such information. To the fullest extent permitted by law, we disclaim all liability and responsibility for any damages you may suffer due to any loss, unauthorized access, misuse or alteration of any information you submit to this Site.

 7. Data Integrity and Usage

WEP Clinical takes all reasonable precautions to ensure that information is accurate, complete, and up to date. Information is only to be used for purposes stated during information collection unless the other use is explicitly specified and consented to by the individual. WEP Clinical will take all steps to correct, amend, or delete information that does not meet the aforementioned criteria, except when in conflict with regulations. Data will be retained for durations required by appropriate regulations.

8. Contact Information

Questions, comments, and concerns regarding the WEP Clinical Privacy Policy can be addressed by contacting us at the following locations:

US Location:

The WEP Clinical US office is located at 951 Aviation Parkway Morrisville, NC 27560.

Phone:  +1 919 694 5088

Email:  enquiries@wepclinical.co

UK Location:

The WEP Clinical UK office is located at 111 Power Road, Chiswick, London, W4 5PY.

Phone: +44 208 004 8186

Email: enquiries@wepclinical.com

9. Reservation of Rights

WEP Clinical reserves the right to share personal information as defined in our contracts, as authorized by law, or in response to requests by government authorities.

10. Changes to Privacy Policy

The WEP Clinical Privacy Policy may be amended at the discretion of WEP Clinical, without notice as deemed appropriate. Amendments will be posted on this site. This Policy is not a contract and does not create any legal rights, or obligations.